Pena-shop-Japan

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Product image is provided by Manufactures. Image for illustration purposes only. Actual contents of product may vary.

NOTE:
This is import item from Japan.
Import duties, taxes, and charges are not included in the item price or shipping cost.
Please make sure to read at the bottom of this page before buying it.

| | | | FAQ

Item information

Condition : NEW
Release date : 2017/04/19

Unless noted otherwise, specification of almost items may be followings:

ProductOfficial product only.
Basically designed for Japanese domestic.
It's possible that there might be damages on item box even if new item. LanguageJapanese (Some products are Multi Language)PowerAC95-100V / 50-60hz, Plug Type A
(If voltage of your region is different from it, you need voltage transfer for safe use.)
Please be sure to check this point before buiyng the item.

Payment

Please pay within 4 days after auction is finished.
We will ship out the order only when the funds have been received.

About us

We are the store selling the items from Japan!
We love to communicate with customers,
please feel free to contact us if you have something question!
We could receive bulk order, so we would appreciate if you could consult us!

Thank you !!

Business Policies

Import Duties and Charged

We ship the item from Japan. Import duties, taxes, and charges are not included in the item price or shipping charges.
These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges. In the case you refuse to pay import taxes and item is returned, unfortunately we don't refund shipping charges and listing fees of ebay we paid.

Return and Exchange policy

We accept return for exchage or refund within 7 days since the items arrived to your door. All returned item must be unused, unopened and undamaged in the same brand new condition as it was delivered to you. If the item does not under the 'brand new' condition, we will not be able to make a full refund.
After checking the item and estimating its condition, we will decide the percentage of the refund (80%, 50%, etc). All packaging, manuals, warranty cards, box and accessories must be sent back with the item. The item must be sent back via EMS(USPS) or any carrier that provides tracking number. Return shipping cost is buyer's responsibility. Depend on buyer's reasons for return, we can't refund shipping cost we paid even if the item was set as free shipping. We can help you to contact Japanese manufacture regarding initial defect or malfunction. Except initial defect, shipping cost to Japan is buyer's responsibility. I would appreciate your understanding. Warranty period is complied with manufacuture regulation. When repairing, unless manufacture in your country can deal with it, you might have to send the item to Japan. We handle authentic product only, however our transaction is via auction site(ebay). Therefore we can't make a definite promise that manufacture branches of outside Japan repairs malfunction
I would appreciate your understanding. We do our best to resolve your problem.