The attached photos form an integral part of the records condition. The record condition description takes account of the age of the record and the existing recording technology at the time of the records manufacture. 
The record is delivered in a custom made white 10" sleeve that makes it ideal for displaying as a statement piece or for a presentation gift. The record is shipped in a custom made fit for purpose 45cm x 35cm x 16cm strong corrugated cardboard record shipping box. The record is protected in a custom made card sleeve, protective extra layers of cardboard, recyclable bubble wrap and bio degradable foam peanuts.  We pride ourselves on being as eco friendly as possible with our packaging. The whole package is either recyclable or bio degradable.  And of course we are selling only existing refurbished products!! All our records are hand cleaned and played before shipping. Shipping prices up to 3 records. We insure all goods when shipped but not shipping. We will provide a refund for any damaged or lost item but not the cost of shipping. Please note for any insurance claim we will require the following:

PHOTOGRAPHS FOR DAMAGE
In case of damage, the Claim Form will instruct you to attach 3 photographs of the package and the goods with the following characteristics:

Photograph of the damaged goods as a whole and not just a single close up. Photograph of the goods as it arrived packaged in its respective internal packaging that protected it during transport.
Photograph of the entire package as it arrived on delivery so that the package can be seen in its entirety and with the carrier?s label visible
OBLIGATORY CONSERVATION OF THE PACKAGING

In cases of damage and/or tampering, the packaging and the goods must always be kept in case of possible expert inspection until the acceptance and/or resolution of the case. On certain occasions, the carrier, claims office or the insurance company may request more photographs, , or an onsite examination, either of the package or of the goods, after the investigation has started.

TIMING FOR THE OPENING OF THE DAMAGE CLAIM

It is possible to open a claim case for damage or tampering within the following deadlines:
within and not beyond 7 calendar days counting from the day after the delivery of the parcel.

Our Grading System:

NM - Near Mint. This record shows virtually no marks and substantially looks as though it were just purchased new from a record store. Excellent sound quality.

EXCELLENT: EX The record shows few signs of having been played with very little lessening in sound quality. 

VG+ This rating usually indicates a really shiny 78rpm with hardly any marks on the playing surface. EX- will show minor signs of a scuffed playing surface but with no deep scratches and with only minor greying/worn looking patches.

VERY GOOD: VG A VG or very good record has obviously been played many times but displays no major deterioration in sound quality, despite noticeable surface marks and the occasional light scratch.

Many 78s are found in this condition. Those that sound pleasant enough, albeit with the usual background hiss and a bit of sound deterioration, can be graded VG. Those which are still just about listenable but tough on the ears should be graded VG-.

As a buyer, avoid anything VG- or below unless it is a real rarity which you must have in any condition.